System support spec ii
Company Name:
Dickinson State University
Hiring Range: $3282 to $3500 per month
Minimum Qualifications
Requires one of the following:
A bachelor's degree in an information technology-related field, business or public administration, or administrative/office management, and two years of work experience determining eligibility for human service economic assistance programs as specified below; OR
Six years of work experience determining eligibility for human service economic assistance programs as specified below; OR
Any combination of college course work as described above and experience determining eligibility for human service economic assistance programs, totaling six years, at least two years of which must have been determining eligibility for human service economic assistance programs as specified below.
_If unable to fill the position at this level, the Department will considering filling the position as a System Support Specialist I_ , which requires one of the following:
A bachelor's degree in an information technology-related field, business or public administration, or administrative/office management, and one year of work experience determining eligibility for human service economic assistance programs specified below; OR
Five years of work experience determining eligibility for human service economic assistance programs specified below OR
Any combination of college course work as described above and experience determining eligibility for human service economic assistance programs specified below, totaling five years, _at least one year of which must have been determining eligibility_ for human service economic assistance programs specified below.
_Human Service Economic Assistance/Medicaid Programs include:_ Basic Care Assistance Program, Child Care Assistance Program, Low Income Home Energy Assistance Program, Healthy Steps, Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families.
Application Procedures
Please provide details in the employment history sections of the application form on how your education, experience and skills will qualify you for this position. Supplemental information such as a cover letter and resume may be included, but the initial review and score will be based on the information provided in your online application.
Please fill in all information requested on the application form, such as dates of employment, hours worked per week, credits earned, etc. INCOMPLETE SECTIONS WILL NOT BE GIVEN CREDIT.
The Department's Human Resource Division staff will score applications against the minimum qualifications and preferences listed on the job announcement and qualifying military service. After the scoring is completed, a certified list of eligible candidates and the applications will be forwarded to the hiring manager for further consideration and possible interview, based on the final scores.
Applicants must be legally authorized to work in the United States.
All application material must be received on the closing date by 11:59 pm or before the closing date.
For More Information, Assistance or Accommodation Contact: Karen Ibach
Employing Unit: Information Technology Services
Telephone Number
TTY Number: ND Relay Service (text); (voice)
Summary of Work
Provide help desk assistance to TECS and Vision system users throughout the state.
Maintain system tables, notices, On-line User Manuals and On-line Help.
Perform maintenance, and training duties including major enhancements or projects for the TECS and Vision eligibility computer systems for SNAP, TANF, Medicaid and Healthy Steps programs
Identify, research, analyze, and resolve system problems during the system analysis and design phase for enhancements and projects.
Identify, research, analyze, design, and process comprehensive work requests, test plans, and case scenarios during the acceptance testing phase for enhancements and projects to test policy changes, systems problems, and resolutions.
Collaborate with policy staff, systems users, and programmers/analysts from the Information Technology Department (ITD) and consultants from Information Technology Services (ITS) for problem resolution throughout the analysis, design, and testing phases for enhancements and projects.
Monitor system activities to provide effective planning and enhancement of the systems.
Maintain knowledge of interfaces between DHS computer systems and systems of other government agencies to research, analyze, and resolve problems.
May serve as a lead for support, maintenance, training, enhancements, or projects.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. 23-12-10.
Min Pay Rate - Monthly: 3282
Job ID: 3000562
Location: Bismarck, ND
Max Pay Rate - Monthly: 5470
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job Title: SYSTEM SUPPORT SPEC II
Date Closed: 2014/04/28Estimated Salary: $20 to $28 per hour based on qualifications.
Dickinson State University
Hiring Range: $3282 to $3500 per month
Minimum Qualifications
Requires one of the following:
A bachelor's degree in an information technology-related field, business or public administration, or administrative/office management, and two years of work experience determining eligibility for human service economic assistance programs as specified below; OR
Six years of work experience determining eligibility for human service economic assistance programs as specified below; OR
Any combination of college course work as described above and experience determining eligibility for human service economic assistance programs, totaling six years, at least two years of which must have been determining eligibility for human service economic assistance programs as specified below.
_If unable to fill the position at this level, the Department will considering filling the position as a System Support Specialist I_ , which requires one of the following:
A bachelor's degree in an information technology-related field, business or public administration, or administrative/office management, and one year of work experience determining eligibility for human service economic assistance programs specified below; OR
Five years of work experience determining eligibility for human service economic assistance programs specified below OR
Any combination of college course work as described above and experience determining eligibility for human service economic assistance programs specified below, totaling five years, _at least one year of which must have been determining eligibility_ for human service economic assistance programs specified below.
_Human Service Economic Assistance/Medicaid Programs include:_ Basic Care Assistance Program, Child Care Assistance Program, Low Income Home Energy Assistance Program, Healthy Steps, Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families.
Application Procedures
Please provide details in the employment history sections of the application form on how your education, experience and skills will qualify you for this position. Supplemental information such as a cover letter and resume may be included, but the initial review and score will be based on the information provided in your online application.
Please fill in all information requested on the application form, such as dates of employment, hours worked per week, credits earned, etc. INCOMPLETE SECTIONS WILL NOT BE GIVEN CREDIT.
The Department's Human Resource Division staff will score applications against the minimum qualifications and preferences listed on the job announcement and qualifying military service. After the scoring is completed, a certified list of eligible candidates and the applications will be forwarded to the hiring manager for further consideration and possible interview, based on the final scores.
Applicants must be legally authorized to work in the United States.
All application material must be received on the closing date by 11:59 pm or before the closing date.
For More Information, Assistance or Accommodation Contact: Karen Ibach
Employing Unit: Information Technology Services
Telephone Number
TTY Number: ND Relay Service (text); (voice)
Summary of Work
Provide help desk assistance to TECS and Vision system users throughout the state.
Maintain system tables, notices, On-line User Manuals and On-line Help.
Perform maintenance, and training duties including major enhancements or projects for the TECS and Vision eligibility computer systems for SNAP, TANF, Medicaid and Healthy Steps programs
Identify, research, analyze, and resolve system problems during the system analysis and design phase for enhancements and projects.
Identify, research, analyze, design, and process comprehensive work requests, test plans, and case scenarios during the acceptance testing phase for enhancements and projects to test policy changes, systems problems, and resolutions.
Collaborate with policy staff, systems users, and programmers/analysts from the Information Technology Department (ITD) and consultants from Information Technology Services (ITS) for problem resolution throughout the analysis, design, and testing phases for enhancements and projects.
Monitor system activities to provide effective planning and enhancement of the systems.
Maintain knowledge of interfaces between DHS computer systems and systems of other government agencies to research, analyze, and resolve problems.
May serve as a lead for support, maintenance, training, enhancements, or projects.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. 23-12-10.
Min Pay Rate - Monthly: 3282
Job ID: 3000562
Location: Bismarck, ND
Max Pay Rate - Monthly: 5470
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job Title: SYSTEM SUPPORT SPEC II
Date Closed: 2014/04/28Estimated Salary: $20 to $28 per hour based on qualifications.
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