Specialized Corporate Travel Counselor (Virtual)
Company Name:
American Express
Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable customers to optimize the return on their travel and meetings investments. Learn more at .
American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in 139 countries worldwide.
Timely and accurate servicing of American Express Business Travel needs for corporate clients via phone, email or in person.
Duties include:
o Arranging routine and complex domestic and international business travel for air, car, hotel, limo and rail.
o Providing consultative multi-country routings for best fares and preferred carrier usage.
o Ensuring optimum customer servicing while coordinating interdepartmental responsibilities.
o Proficient use of computer systems and exceptional telephone customer servicing techniques.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
The Ideal Candidate will possess the following:
Minimum 1 years corporate travel experience required; 3 years of corporate travel experience is preferred.
o GDS experience is required; Current Apollo and Apollo RezOnePlus expertise are highly preferred.
oKnowledge of international fare construction and airline routing principles.
o In depth knowledge of world geography.
oProfessional written and verbal communication skills
o Ability to multitask in fast paced, ever changing environment.
o Ability to quickly learn and integrate policy and procedures.
Due to the business needs, this person will need to be flexible in schedule; hours of operations are Sunday-Friday 8a-11p ET.
Axcess@Home Requirements:
Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP's are permitted)
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/ American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law. /
Click here to view the EEO is the Law poster. If the link does not work, please copy and paste the following URL in a new browser window: .
Job Travel
Title: Specialized Corporate Travel Counselor (Virtual)
Location: AL-Montgomery
Requisition ID: 14015411 Estimated Salary: $20 to $28 per hour based on qualifications.
American Express
Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable customers to optimize the return on their travel and meetings investments. Learn more at .
American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in 139 countries worldwide.
Timely and accurate servicing of American Express Business Travel needs for corporate clients via phone, email or in person.
Duties include:
o Arranging routine and complex domestic and international business travel for air, car, hotel, limo and rail.
o Providing consultative multi-country routings for best fares and preferred carrier usage.
o Ensuring optimum customer servicing while coordinating interdepartmental responsibilities.
o Proficient use of computer systems and exceptional telephone customer servicing techniques.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
The Ideal Candidate will possess the following:
Minimum 1 years corporate travel experience required; 3 years of corporate travel experience is preferred.
o GDS experience is required; Current Apollo and Apollo RezOnePlus expertise are highly preferred.
oKnowledge of international fare construction and airline routing principles.
o In depth knowledge of world geography.
oProfessional written and verbal communication skills
o Ability to multitask in fast paced, ever changing environment.
o Ability to quickly learn and integrate policy and procedures.
Due to the business needs, this person will need to be flexible in schedule; hours of operations are Sunday-Friday 8a-11p ET.
Axcess@Home Requirements:
Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP's are permitted)
/ /
/ American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law. /
Click here to view the EEO is the Law poster. If the link does not work, please copy and paste the following URL in a new browser window: .
Job Travel
Title: Specialized Corporate Travel Counselor (Virtual)
Location: AL-Montgomery
Requisition ID: 14015411 Estimated Salary: $20 to $28 per hour based on qualifications.
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