Member services representative
Company Name:
Dickinson State University
INCLUDES BENEFITS INCLUDING FULLY-PAID FAMILY HEALTH INSURANCE
Minimum Qualifications
High school diploma or GED and four years of work experience in administrative duties that provided information and services to customers. Formal education in an accredited business or secretarial program may be substituted for up to two years of the work experience requirement on a year-for-year basis.
At least one year of work experience supporting one or more functions of a comprehensive employee benefits program.
Personal computer experience with working knowledge of Microsoft Word and Outlook.
Preferred
Qualifications:
Work experience interpreting and explaining provisions and policies or rules of employee benefit programs.
Work experience with data base record retrieval and research.
Application Procedures
Applicants must submit a completed online application, resume, and cover letter by the closing date to be considered for this position. The cover letter _MUST_ include a detailed summary of how the applicant meets the minimum and preferred qualifications of this position.
Contact the ADA Coordinator at should you require accommodation or assistance in the application or interview process. Contact Rebecca Fricke at for more information about the position.
ND Relay Number
Summary of Work
Provide courteous, prompt and accurate responses to NDPERS members' telephone, online and e-mail inquiries or transfer call to appropriate staff.
Document and maintain tickets on all member contacts.
Greet members and direct to appropriate staff.
Access data base records and interpret the information to respond to inquiries.
Assess member needs and research and respond to member inquiries by phone and written correspondence.
Maintain working knowledge of all benefit plans administered by PERS and all agency policies and rules.
Audit member database records for accuracy.
Must work independently and produce accurate results.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. 23-12-10.
Min Pay Rate - Monthly: 2288.00
Job ID: 3002041
Location: Bismarck, ND
Max Pay Rate - Monthly: 2288.00
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job Title: MEMBER SERVICES REPRESENTATIVE
Date Closed: 2014/12/05Estimated Salary: $20 to $28 per hour based on qualifications.
Dickinson State University
INCLUDES BENEFITS INCLUDING FULLY-PAID FAMILY HEALTH INSURANCE
Minimum Qualifications
High school diploma or GED and four years of work experience in administrative duties that provided information and services to customers. Formal education in an accredited business or secretarial program may be substituted for up to two years of the work experience requirement on a year-for-year basis.
At least one year of work experience supporting one or more functions of a comprehensive employee benefits program.
Personal computer experience with working knowledge of Microsoft Word and Outlook.
Preferred
Qualifications:
Work experience interpreting and explaining provisions and policies or rules of employee benefit programs.
Work experience with data base record retrieval and research.
Application Procedures
Applicants must submit a completed online application, resume, and cover letter by the closing date to be considered for this position. The cover letter _MUST_ include a detailed summary of how the applicant meets the minimum and preferred qualifications of this position.
Contact the ADA Coordinator at should you require accommodation or assistance in the application or interview process. Contact Rebecca Fricke at for more information about the position.
ND Relay Number
Summary of Work
Provide courteous, prompt and accurate responses to NDPERS members' telephone, online and e-mail inquiries or transfer call to appropriate staff.
Document and maintain tickets on all member contacts.
Greet members and direct to appropriate staff.
Access data base records and interpret the information to respond to inquiries.
Assess member needs and research and respond to member inquiries by phone and written correspondence.
Maintain working knowledge of all benefit plans administered by PERS and all agency policies and rules.
Audit member database records for accuracy.
Must work independently and produce accurate results.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. 23-12-10.
Min Pay Rate - Monthly: 2288.00
Job ID: 3002041
Location: Bismarck, ND
Max Pay Rate - Monthly: 2288.00
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job Title: MEMBER SERVICES REPRESENTATIVE
Date Closed: 2014/12/05Estimated Salary: $20 to $28 per hour based on qualifications.
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