IT Specialist (Network)
Company Name:
Department of Defense
Open to current NDARNG Officer (04 or below), Warrant Officer or Enlisted members Permanent Full Time The National Guard is the oldest component of the Armed Forces of the United States and one of the nation's longest-enduring institutions. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join the North Dakota National Guard team and serve your nation, North Dakota and your community!
# NORTH DAKOTA ARMY NATIONAL GUARD
AREA OF CONSIDERATION: Current NDARNG Officers (04 & below), Warrant Officer or Enlisted members
Location: CIO, Bismarck, ND
Selecting Official: COL Gary Christianson, Supervisory IT Specialist
Resume must be received by midnight EST: Friday, October 10, 2014
New Hire will be required to obtain IT certifications applicable to this position within 6 months of hire date.
Compatibility: OFF: Br 25, MOS 53 WO: MOS 255A, 255N, 255S ENL: 25B, 25U, 25Z
Failure to provide complete application material will result in you not receiving consideration for this position.
Please refer to the qualification and evaluation section of this announcement to understand the qualification requirement, and the HOW TO APPLY SECTION for detailed instruction on how to apply.
NORTH DAKOTA NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted position that requires membership in a compatible military assignment in theNational Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
Position Description Number: D0262000
Assume duties as the Unified Communication Coordinator for the NDNG. Primary duties will include:
1. Coordination and execution of the NDNG video teleconferencing (VTC) program (hardware and software; network connectivity; troubleshooting; customer service, etc.)
2. Administration, management and execution of multiple unified communications software applications (Scopia, DCO, Adobe Connect or similar solutions.)
3. Administration, management and execution of mobile communications hardware and software (cell phones, tablets, smart phones, etc.)
The incumbent will be required to assist and interact with all levels of NDNG military and civilian customers, to include: senior-level staff; middle managers; supervisors; and end users. Personal integrity, professionalism, flexibility and willingness to work outside of a structured work environment are essential to the success of this position.
Collaboration software applications and hardware are the key tools of this position. A customer will recognize they need to collaborate online with subordinates, peers and superiors but will rely on the incumbent to advise and direct them on the most effective, efficient and customer-friendly means to accomplish that communication.
Assist customers by providing individual or group instruction on the familiarization and execution of collaboration solutions. This may include solving issues will little or no advanced notice by telephone, text, email, or remote video communication.Document and track device and system usage, and customer desires, in support of current missions and future enhancements.
Maintain acute awareness and fluency with current and emerging collaboration solutions in an effort to stay on the leading edge of government and industry standards and trends.
Perform a variety of collaboration device configuration and connectivity tasks. Executes procedures and coordinates corrective action to optimize collaboration performance.Reviews and evaluates proposed collaboration solutions. Provides input to briefings and presentations on the complexities of the collaboration solutions. These briefings provide the basis for long-range decisions and planning relating to I.T. project management.
Work with multiple CIO individuals and sections in resolving critical problems, participate in problem management, and escalate problems as necessary.Use software tools to maintain and update collaboration devices, and execute VTCs and/or collaboration sessions. Evaluate and monitor the configuration and performance of collaboration equipment such as mobile devices, workstations and multi-point control units (MCUs).
Implements procedures to ensure accurate property accountability and records of authorized users of distributed hardware and software are maintained.
Develops and implements the standard operating procedures for all collaboration solutions and devices on the network.
GENERAL
Experience: Experience, education, or training which demonstrates a basic knowledge of voice, video and data online collaboration functions and general management principles that function as a technical specialist of unified communication solutions and their integration in the network.
SPECIALIZED
Experience: Must indicate 24 months (GS-09) or 36 months (GS-11) of the required
Experience: Your answers will be compared and verified against the information you provide on your resume.
1. Experience demonstrating the ability to monitor connectivity between remote sites, and troubleshooting audio, video, and data problems.
2. Experience demonstrating the skill to configure and utilize computer equipment, mobile devices, and application software.
3. Experience demonstrating the knowledge of online collaboration tools and communication platforms, which enables users to interact and collaborate with each other in a virtual environment.
4. Experience in the ability to communicate effectively both orally and in writing.
MILITARY REQUIREMENTS: Selected candidates will be required to be in a compatible military grade and assignment prior to the effective date of placement.
EDUCATION SUBSTITUTION: At the GS-9 level, a Masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
##### Participation in direct deposit is mandatory.
##### Time and placement is dependent upon resourcing from National Guard Bureau.
##### Military Technicians in the excepted service will wear the military uniform appropriate to their service and grade when performing as a technician. They will comply with the appearance and weight standards contained in the appropriate regulation.
##### VETERANS PREFERENCE: The National Guard Technician Act of 1968 (PL 90-486) specifically excludes use of veterans preference for appointments made under the authority of 32 USC 709. All appointments in the NDNG are made under Title 32 USC; therefore, Veterans Preference is not applicable.
##### Individual recommended for the position will not be approved for appointment until the appropriate physical examination is completed and approved. The results of the physical may be shared with the individual's military chain of command.
##### Individual selected for the position will be required to obtain a secret security clearance.
##### PERMANENT CHANGE OF STATION (PCS) expenses will not be authorized for this position.
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses and compared to your resume and supporting documents.
If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
A typed or neatly printed detailed narrative of your work experiences (paid or unpaid), training, education, and/or other information that relates to the position advertised. Use complete dates to indicate the amount of experience you have. A complete date consists of MM/DD/YY. If written as MM/YY, then credit can only be given for the last day of the month to the first day of the month (i.e. 12/97 to 4/98 would be credited as 12/31/97 to 4/1/98); by giving just years (i.e. 1998-1999) credit will only be given from 12/31/98 to 1/1/99. Include pertinent military experiences, describe duties in your own words. The Qualification process will grant credit only for sufficient information. You may use continuation pages to include all related experience. Ensure that both military and civilian experiences are fully described, including time frames. _REMEMBER: COMPLETE DATES MUST BE USED_ .
_Method of Evaluating Qualifications_ :Candidates are evaluated on the experiences in the vacancy announcement. Failure to address the experiences may deem the applicant not qualified for the position . In addressing each experience you should describe, accurately and completely, the tasks, activities, education, and experience which demonstrates the experience. Include all military experience (Active Duty and Reserve Component), qualifications or training in a MOS/AFSC. Be specific as to the MOS/AFSC you possess and number of months experience. The number of months of actual experience is the qualifying factor. Education may be substituted and combined with experience as defined in the Education Substitution section of the announcement.
These documents can be uploaded via Application Manager as other documents.
To apply for this position, you must provide both of the following parts:
1. Your responses to the Qualifications Questionnaire, and
2. Your r sum and any other documents specified in the Required Documents Section of this Job
Announcement.
Use the Online Qualifications Questionnaire for convenience and quickest processing.
(Here is a link for aiding you in building your R sum and some application tips)
#icc
Option A: Online Qualifications Questionnaire.
To begin your Online Qualifications Questionnaire:
Sign into your USAJOBS account; you begin the process by clicking the _Apply Online_ button. Your
R sum will be attached _only_ to the Online Qualifications Questionnaire you complete and _Submit_ from
this session, not to any Questionnaires you may already have Saved or Submitted.
Option B: Paper Qualifications Questionnaire.
If it is not practical for you to use the Online Qualifications Questionnaire, you can write your answers on paper.
Follow these steps:
1. You can print a copy of this job announcement so that you can read the questions offline.
2. Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can
obtain the form at this URL or by calling _USAJOBS_
by Phone at -after the introduction, press 1, and listen for instructions.
3. You may submit the Form 1203-FX, r sum , and any supporting documents by fax.
By Fax: If you are faxing a Form 1203-FX, you do not need a separate cover sheet. Simply make sure the Form 1203-FX is on top of anyother documents you are faxing. If you are faxing any documents without theForm 1203-FX on top, always use the official cover sheet which is here -- -- and be sure to fill it outcompletely and clearly. The fax number is . Feed all documents into your fax machine top first so that we receive them right-side up.
For this job announcement the following documents are required:
Current Resume
Questionnaire
Justification to questionnaire if not addressed within the body of resume.
To submit the documents requested follow the instructions below: Yourresume, curriculum vitae, the or any other written format you choose to describe your job-related qualifications. Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a reveiw of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
Instructions for completing the OPM 1203-FX:
If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission
View Occupational Questionnaire
The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Main site for new federal employees -
Flexible Spending Accounts -
Health Insurance -
Leave -
Life Insurance -
Long Term Care Insurance - /
Retirement Program -
Acceptance of a Permanent or Indefinite Appointment with the NDNG will terminate enrollment in the Tri-Care Reserve Select Health Benefits program. Federal Law does not permit employee who are eligible for Federal Employee Health Insurance to carry Tri-Care Reserve health insurance.
Appointment to this position will be made at the beginning of a bi-weekly pay period. Applicants MUST understand that Federal Employees Health Benefits (FEHB), although may be elected within the 1st pay period of employment, are not effective until the pay period after they make their election. Election for FEHB must be made within 60 days from the 1st day of appointment. Technician pay periods are 14 days in duration.
Acceptance of a Permanent or Indefinite Excepted service position will cause termination from Selected Reserve Incentive Program (SRIP) and Military Bonus Programs (Recoupement is dependent on type of bonus individual has.)
1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
2. Please do not send/fax/courier/email any applications or resumes to the National Guard Human Resource Office, you must apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource can only process materials received through USA Jobs. Estimated Salary: $20 to $28 per hour based on qualifications.
Department of Defense
Open to current NDARNG Officer (04 or below), Warrant Officer or Enlisted members Permanent Full Time The National Guard is the oldest component of the Armed Forces of the United States and one of the nation's longest-enduring institutions. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join the North Dakota National Guard team and serve your nation, North Dakota and your community!
# NORTH DAKOTA ARMY NATIONAL GUARD
AREA OF CONSIDERATION: Current NDARNG Officers (04 & below), Warrant Officer or Enlisted members
Location: CIO, Bismarck, ND
Selecting Official: COL Gary Christianson, Supervisory IT Specialist
Resume must be received by midnight EST: Friday, October 10, 2014
New Hire will be required to obtain IT certifications applicable to this position within 6 months of hire date.
Compatibility: OFF: Br 25, MOS 53 WO: MOS 255A, 255N, 255S ENL: 25B, 25U, 25Z
Failure to provide complete application material will result in you not receiving consideration for this position.
Please refer to the qualification and evaluation section of this announcement to understand the qualification requirement, and the HOW TO APPLY SECTION for detailed instruction on how to apply.
NORTH DAKOTA NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted position that requires membership in a compatible military assignment in theNational Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
Position Description Number: D0262000
Assume duties as the Unified Communication Coordinator for the NDNG. Primary duties will include:
1. Coordination and execution of the NDNG video teleconferencing (VTC) program (hardware and software; network connectivity; troubleshooting; customer service, etc.)
2. Administration, management and execution of multiple unified communications software applications (Scopia, DCO, Adobe Connect or similar solutions.)
3. Administration, management and execution of mobile communications hardware and software (cell phones, tablets, smart phones, etc.)
The incumbent will be required to assist and interact with all levels of NDNG military and civilian customers, to include: senior-level staff; middle managers; supervisors; and end users. Personal integrity, professionalism, flexibility and willingness to work outside of a structured work environment are essential to the success of this position.
Collaboration software applications and hardware are the key tools of this position. A customer will recognize they need to collaborate online with subordinates, peers and superiors but will rely on the incumbent to advise and direct them on the most effective, efficient and customer-friendly means to accomplish that communication.
Assist customers by providing individual or group instruction on the familiarization and execution of collaboration solutions. This may include solving issues will little or no advanced notice by telephone, text, email, or remote video communication.Document and track device and system usage, and customer desires, in support of current missions and future enhancements.
Maintain acute awareness and fluency with current and emerging collaboration solutions in an effort to stay on the leading edge of government and industry standards and trends.
Perform a variety of collaboration device configuration and connectivity tasks. Executes procedures and coordinates corrective action to optimize collaboration performance.Reviews and evaluates proposed collaboration solutions. Provides input to briefings and presentations on the complexities of the collaboration solutions. These briefings provide the basis for long-range decisions and planning relating to I.T. project management.
Work with multiple CIO individuals and sections in resolving critical problems, participate in problem management, and escalate problems as necessary.Use software tools to maintain and update collaboration devices, and execute VTCs and/or collaboration sessions. Evaluate and monitor the configuration and performance of collaboration equipment such as mobile devices, workstations and multi-point control units (MCUs).
Implements procedures to ensure accurate property accountability and records of authorized users of distributed hardware and software are maintained.
Develops and implements the standard operating procedures for all collaboration solutions and devices on the network.
GENERAL
Experience: Experience, education, or training which demonstrates a basic knowledge of voice, video and data online collaboration functions and general management principles that function as a technical specialist of unified communication solutions and their integration in the network.
SPECIALIZED
Experience: Must indicate 24 months (GS-09) or 36 months (GS-11) of the required
Experience: Your answers will be compared and verified against the information you provide on your resume.
1. Experience demonstrating the ability to monitor connectivity between remote sites, and troubleshooting audio, video, and data problems.
2. Experience demonstrating the skill to configure and utilize computer equipment, mobile devices, and application software.
3. Experience demonstrating the knowledge of online collaboration tools and communication platforms, which enables users to interact and collaborate with each other in a virtual environment.
4. Experience in the ability to communicate effectively both orally and in writing.
MILITARY REQUIREMENTS: Selected candidates will be required to be in a compatible military grade and assignment prior to the effective date of placement.
EDUCATION SUBSTITUTION: At the GS-9 level, a Masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
##### Participation in direct deposit is mandatory.
##### Time and placement is dependent upon resourcing from National Guard Bureau.
##### Military Technicians in the excepted service will wear the military uniform appropriate to their service and grade when performing as a technician. They will comply with the appearance and weight standards contained in the appropriate regulation.
##### VETERANS PREFERENCE: The National Guard Technician Act of 1968 (PL 90-486) specifically excludes use of veterans preference for appointments made under the authority of 32 USC 709. All appointments in the NDNG are made under Title 32 USC; therefore, Veterans Preference is not applicable.
##### Individual recommended for the position will not be approved for appointment until the appropriate physical examination is completed and approved. The results of the physical may be shared with the individual's military chain of command.
##### Individual selected for the position will be required to obtain a secret security clearance.
##### PERMANENT CHANGE OF STATION (PCS) expenses will not be authorized for this position.
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses and compared to your resume and supporting documents.
If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
A typed or neatly printed detailed narrative of your work experiences (paid or unpaid), training, education, and/or other information that relates to the position advertised. Use complete dates to indicate the amount of experience you have. A complete date consists of MM/DD/YY. If written as MM/YY, then credit can only be given for the last day of the month to the first day of the month (i.e. 12/97 to 4/98 would be credited as 12/31/97 to 4/1/98); by giving just years (i.e. 1998-1999) credit will only be given from 12/31/98 to 1/1/99. Include pertinent military experiences, describe duties in your own words. The Qualification process will grant credit only for sufficient information. You may use continuation pages to include all related experience. Ensure that both military and civilian experiences are fully described, including time frames. _REMEMBER: COMPLETE DATES MUST BE USED_ .
_Method of Evaluating Qualifications_ :Candidates are evaluated on the experiences in the vacancy announcement. Failure to address the experiences may deem the applicant not qualified for the position . In addressing each experience you should describe, accurately and completely, the tasks, activities, education, and experience which demonstrates the experience. Include all military experience (Active Duty and Reserve Component), qualifications or training in a MOS/AFSC. Be specific as to the MOS/AFSC you possess and number of months experience. The number of months of actual experience is the qualifying factor. Education may be substituted and combined with experience as defined in the Education Substitution section of the announcement.
These documents can be uploaded via Application Manager as other documents.
To apply for this position, you must provide both of the following parts:
1. Your responses to the Qualifications Questionnaire, and
2. Your r sum and any other documents specified in the Required Documents Section of this Job
Announcement.
Use the Online Qualifications Questionnaire for convenience and quickest processing.
(Here is a link for aiding you in building your R sum and some application tips)
#icc
Option A: Online Qualifications Questionnaire.
To begin your Online Qualifications Questionnaire:
Sign into your USAJOBS account; you begin the process by clicking the _Apply Online_ button. Your
R sum will be attached _only_ to the Online Qualifications Questionnaire you complete and _Submit_ from
this session, not to any Questionnaires you may already have Saved or Submitted.
Option B: Paper Qualifications Questionnaire.
If it is not practical for you to use the Online Qualifications Questionnaire, you can write your answers on paper.
Follow these steps:
1. You can print a copy of this job announcement so that you can read the questions offline.
2. Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can
obtain the form at this URL or by calling _USAJOBS_
by Phone at -after the introduction, press 1, and listen for instructions.
3. You may submit the Form 1203-FX, r sum , and any supporting documents by fax.
By Fax: If you are faxing a Form 1203-FX, you do not need a separate cover sheet. Simply make sure the Form 1203-FX is on top of anyother documents you are faxing. If you are faxing any documents without theForm 1203-FX on top, always use the official cover sheet which is here -- -- and be sure to fill it outcompletely and clearly. The fax number is . Feed all documents into your fax machine top first so that we receive them right-side up.
For this job announcement the following documents are required:
Current Resume
Questionnaire
Justification to questionnaire if not addressed within the body of resume.
To submit the documents requested follow the instructions below: Yourresume, curriculum vitae, the or any other written format you choose to describe your job-related qualifications. Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a reveiw of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
Instructions for completing the OPM 1203-FX:
If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission
View Occupational Questionnaire
The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Main site for new federal employees -
Flexible Spending Accounts -
Health Insurance -
Leave -
Life Insurance -
Long Term Care Insurance - /
Retirement Program -
Acceptance of a Permanent or Indefinite Appointment with the NDNG will terminate enrollment in the Tri-Care Reserve Select Health Benefits program. Federal Law does not permit employee who are eligible for Federal Employee Health Insurance to carry Tri-Care Reserve health insurance.
Appointment to this position will be made at the beginning of a bi-weekly pay period. Applicants MUST understand that Federal Employees Health Benefits (FEHB), although may be elected within the 1st pay period of employment, are not effective until the pay period after they make their election. Election for FEHB must be made within 60 days from the 1st day of appointment. Technician pay periods are 14 days in duration.
Acceptance of a Permanent or Indefinite Excepted service position will cause termination from Selected Reserve Incentive Program (SRIP) and Military Bonus Programs (Recoupement is dependent on type of bonus individual has.)
1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
2. Please do not send/fax/courier/email any applications or resumes to the National Guard Human Resource Office, you must apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource can only process materials received through USA Jobs. Estimated Salary: $20 to $28 per hour based on qualifications.
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