ServiceNow Administrator
We are looking for ServiceNow administrator role to administrate, maintain, and support the ServiceNow platform and modules such as Service Catalog, Event, Incident, Problem, Change, Release, Asset and CMDB, Discovery, Knowledge, Workflows, Service Catalog and Self-Service Portal.
Required
Experience:
2-4 years' experience in ServiceNow administrator role.
Experience implementing enterprise software (ideally ITIL or ITSM related).
Knowledge of ServiceNow administration and experience developing ServiceNow applications
Experience with ITSM best practices.
Preferred
Experience:
Strong interpersonal and communication skills with written and verbal English language proficiency
Good time management skills
Ability to work independently with minimal supervision.
Ability to coordinate closely with IT management, team members and Agency personnel.
Responsibilities:
Administrate, maintain, and support the ServiceNow platform and modules such as Service Catalog, Event, Incident, Problem, Change, Release, Asset and CMDB, Discovery, Knowledge, Workflows, Service Catalog and Self-Service Portal.
Configure and deploy new functionality using ServiceNow and related web technologies.
Understand business requirements and design solutions to fit them using service-now modules and custom apps.
Hands-on experience developing and customizing and/or extending the following ServiceNow features:
Workflow creating and updating.
Creation and update of catalog items
Notifications
Data loading, mapping, and transforming.
Approval steps
Client-side scripts
DashboardsEstimated Salary: $20 to $28 per hour based on qualifications.
Required
Experience:
2-4 years' experience in ServiceNow administrator role.
Experience implementing enterprise software (ideally ITIL or ITSM related).
Knowledge of ServiceNow administration and experience developing ServiceNow applications
Experience with ITSM best practices.
Preferred
Experience:
Strong interpersonal and communication skills with written and verbal English language proficiency
Good time management skills
Ability to work independently with minimal supervision.
Ability to coordinate closely with IT management, team members and Agency personnel.
Responsibilities:
Administrate, maintain, and support the ServiceNow platform and modules such as Service Catalog, Event, Incident, Problem, Change, Release, Asset and CMDB, Discovery, Knowledge, Workflows, Service Catalog and Self-Service Portal.
Configure and deploy new functionality using ServiceNow and related web technologies.
Understand business requirements and design solutions to fit them using service-now modules and custom apps.
Hands-on experience developing and customizing and/or extending the following ServiceNow features:
Workflow creating and updating.
Creation and update of catalog items
Notifications
Data loading, mapping, and transforming.
Approval steps
Client-side scripts
DashboardsEstimated Salary: $20 to $28 per hour based on qualifications.
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